Where should I park?
There is plenty of free two-hour parking along both sides of 23rd Street. Please, read all signs carefully before you park, as sometimes there are street cleaning exceptions.
How much is aromatherapy?
Aromatherapy is complimentary and offered with each session. Again, if you have a sensitivity to any scent(s), please let us know and we will do our best to prepare the room adjusted to your needs.
What do you do with your old sheets?
We pride ourselves on providing top quality bodywork, as well as top quality linens. When our sheets, towels, and quilts have run their course we donate them to Happy Tails, Sacramento’s best volunteer-run, no-kill, cage-free cat sanctuary.
What forms of payment do you accept?
We accept cash, check, Visa, and MasterCard.
Do you accept auto insurance or bill insurance for massage after a car accident?
No. Sacramento Massage Studio does not bill health insurance or auto insurance directly. Payment is required at the time of your appointment. Upon request, we’re happy to provide a detailed receipt or invoice that you can submit to your insurance company for possible reimbursement. Please note that any reimbursement is determined by your insurance provider.
Can minors receive massage at Sacramento Massage Studio?
At this time, Sacramento Massage Studio provides massage therapy for clients 18 years of age and older. We are unable to provide massage services to anyone under 18.
I am sensitive to some ingredients in massage lotions. What do I do?
If you have allergies or sensitivities, please feel free to bring in your own lotion or oil and we will be happy to accommodate you.
This is a professional massage, correct?
Yes. This is a professional massage studio. Any sexual or inappropriate comments, requests, or behavior toward staff will result in immediate termination of the session and may result in permanent denial of service. The therapist and studio reserve the right to refuse or discontinue treatment at any time to maintain a safe, professional environment.
I have accessibility requirements, what do I do?
Our facilities are in a multilevel historic building which contains at least one flight of stairs. If you have accesibility requirements, please call us or send us an email, and together we will determine the best way to proceed. Please note: If you require help with stairs, please arrange for someone to assist you as our therapists and employees are unable to provide stair assistance.
Can you tell me more about your Facial Massage service?
Regarding our Facial Massage service, please note that we do not perform the types of facials provided by an aesthetician. Instead, we offer facial massages designed to relieve muscle tension in the head, neck, and face.
How do I check my gift card balance?
Want to check your gift card balance? It’s easy! Follow this link and type in your gift card number: Check Gift Card Balance Now. This service is only available for our physical gift cards. If you would like to know how much remains on your electronic gift card email us! [email protected]
Do you offer couples massage?
At this time, we do not offer a couples massage. We currently operate out of three individual treatment rooms, each designed for a single client at a time. With enough notice, however, we can cater to two individuals simultaneously, but due to both high demand and multiple schedules, we recommend that you book simultaneous sessions several weeks in advance. Learn more about our simultaneous appointments.
Can I book simultaneous appointments?
All simultaneous appointments must be booked via email, and a $100 deposit is required when scheduling two appointments at the same time. This deposit will be applied to the total cost of your treatments and is fully refundable if appointments are canceled at least 48 hours prior to the scheduled treatment time. A 20% gratuity will be automatically added to all simultaneous appointments, and the full gratuity goes directly to the massage therapists providing the services. Learn more information about our “Couples Massage” here.
Why are prenatal massages more expensive?
Prenatal massages require specialized training and techniques to ensure the safety and comfort of expecting mothers. The higher pricing reflects the extra skill and care involved, and we compensate our therapists accordingly to encourage them to provide this important service.
