Privacy Policy

Effective Date: July 26, 2025

At Sacramento Massage Studio, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us online, in person, or over the phone.


Information We Collect

We may collect the following types of personal information:

  1. Information You Provide

    • Name, email address, phone number, and mailing address

    • Payment details (processed through Square)

    • Health-related information shared through intake forms or consultations

    • Optional account creation details via Full Slate or IntakeQ

  2. Automatically Collected Information

    • Website usage data (e.g., IP address, browser type, pages visited) collected through cookies and analytics tools

    • Information about your interaction with our booking and intake platforms


How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments

  • Send appointment reminders, updates, and promotional emails

  • Personalize your treatment based on health information you’ve shared

  • Process payments securely through Square

  • Improve our website and client experience through analytics

  • Comply with legal obligations or respond to safety concerns

We may occasionally download or print client information for operational or treatment purposes. These records are stored securely and are only accessible to authorized staff. Any physical records are shredded when no longer needed.


Marketing and Communication

We regularly send updates about new services, promotions, and studio news by both email and physical mail. You can opt out of promotional emails by clicking the “unsubscribe” link in any message.

If you’d prefer not to receive physical mail from us, just email us at [email protected] and let us know. We’ll be happy to remove you from our mailing list.


Website Tracking and Analytics

Our website uses Google Analytics to better understand how visitors interact with our site. This may include anonymized data such as device type, location, pages visited, and referral sources. You can opt out of Google Analytics tracking using Google’s browser add-on.

We may use cookies or similar technologies to improve website functionality. You can manage cookie preferences through your browser settings.


Client Accounts

Clients may create accounts through Full Slate or IntakeQ to manage appointments or submit forms. You are responsible for maintaining the security of your login credentials. We recommend using a strong, unique password and logging out after using shared devices.


Sensitive Information by Email or Text

While we don’t request health or sensitive information via email or text, clients occasionally choose to share it this way. Please note that these communication methods are not encrypted and may not be fully secure. We encourage the use of our intake forms or secure platforms for private health information.


How We Protect Your Information

We take security seriously and limit access to your personal data. Measures include:

  • Relying on secure third-party platforms (like Square, Fullslate, and IntakeQ) for data storage and processing

  • Storing any physical client records in secure locations

  • Restricting access to sensitive data to authorized personnel only


Sharing Your Information

We do not sell your personal information. We may share it only in these circumstances:

  • Service Providers: We work with trusted third-party platforms (e.g., Square, Full Slate, IntakeQ, Google Analytics) to process payments, manage bookings, and analyze website traffic.

  • Legal Obligations: We may disclose information if required by law or to protect the safety of our clients or staff.


Data Storage and International Clients

Our service providers may store your data on cloud servers located outside your state or country. If you are visiting our site or using our services from outside the U.S., please note that your data may be transferred to and processed in the U.S. By using our services, you consent to this transfer in accordance with applicable laws.

We retain personal information only as long as needed for business, legal, or treatment-related purposes. After that, data is securely deleted or destroyed.


Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and collect data for analytics. These cookies help us understand how visitors interact with our website and improve our online services. You can manage or disable cookies through your browser settings.


Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your information, subject to legal obligations

  • Opt out of promotional communications

To exercise these rights, please contact us at [email protected] or call us at (916) 628-4662.


Third-Party Links

Our website may link to other sites we don’t control. Please review those sites’ privacy policies if you choose to interact with them. We are not responsible for their content or practices.


Changes to This Privacy Policy

We may update this policy from time to time. All updates will be posted here with a new effective date. We encourage you to review this policy periodically.


Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Sacramento Massage Studio
2301 J Street, Suite 100
Sacramento, CA 95816
Phone: (916) 628-4662
Email: [email protected]